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How does it works?

2-6 Working Hours

Our Team will review the prescription and respond with-in 2-6 working hours, depending upon timezone differences.

Phone Service

Customers upload their prescription on PhoneMed mobile App (under development) or send a clear scan\pic of their prescription to our contact numbers.

Discount Offers

Customers can buy medicines from PhoneMed directly with 10% discount on MRP.

Delivery

Transit time for Middle East countries vary between 2 to 6 days.

Local Stores

Customer can even buy medicines from their local stores and courier them to PhoneMed’s Bengaluru office.

Documentations

PhoneMed then creates the required customs documentation for the respective destination country and ships the medicines through one of the popular logistics partners like FedEx, UPS, DHL, etc. and share the tracking number.

Track Order

Customers can track the package online on respective logistic company website.

Documents Required

  • Original doctor’s prescription – Customers would need to courier their Original prescription to our Bengaluru office. The prescription should not be older than 6 months and should mention all medicines that customer wants. Prescription should also be sealed and signed by the Doctor. If prescription is not available then we can help create a new prescription. Kindly note, a colour scan or photocopy of the prescription would not work, only Original prescription is required.
  • Original medicine invoice\bill - If customers choose to buy medicines themselves, then they would need to courier the original medicine invoice\bill to our Bengaluru office along with medicines. The medicine invoice\bill should be of recent date with seal & sign of the pharmacy shop. Please note, the medicines should 100% match the Doctor’s prescription, alternative medicines which are not mentioned in prescription would not go
  • Visa or passport copy of the customer – A clear colour scan\picture of the person for whom the medicine is being sent.

Important Points

Currently only tablets are allowed. Creams, liquids, injections and other items would be possible in Phase-II

In one shipment, medicines for maximum 2 months can be sent. As an example, if a medicine is prescribed 2 times a day, then maximum of 120 tablets can be sent

In one shipment, only prescription(s) of one person is allowed. Clubbing of two different persons would not be possible

All payments would be in advance, through Bank/phone/electronic transfer. Cash-OnDelivery option is not available.

Medicines for all fields can be sent – Allopathy, Homeopathy and even Ayurveda. But medicines across fields cannot be clubbed in one shipment. As an example, medicines for Allopathy and Homeopathy cannot be sent together in one shipment.

Our Charges

Rs. 2500

For international shipments to Middle East for package upto 0.5 Kg – higher of dead weight or Volumetric weight. Volumetric weight is calculated as (Length x Breath x Height in CM of the package) divided by 5000

Rs. 300

If Doctor’s prescription is required

Additional

Cost of medicines would be in addition